Customer Relationship Management Solutions

Specialized CRM Solutions, Applications, Software for all Industry Verticals

In such a competitive global marketplace, companies must focus on attaining new customers, retaining the loyalty of existing ones, and enhancing customer satisfaction in a holistic manner. Customer relationship strategies vary widely across different industry verticals, and each has its own set of challenges.

Balindra Infotech provides holistic Customer Relationship Management solutions that cater to all aspects of a CRM application:

  • Campaign Management
  • Smart Meter
  • COMPUTER TELPHONE INTEGRATION WITH GENSYS AND GPLUS
  • VCOH
  • TRADE PRMOTION MANAGEMNET s
  • Customer and Sales Analytics
  • Customer Interaction Service Center Management
  • Dealer Network Management
  • Internet Sales and e-Commerce
  • Retail Channel Management
  • Sales Force Automation
  • Service Management

Our CRM services include:

  • CRM strategy development
  • User research and assessment to ensure high adoption rates
  • Multi-channel strategy, design, and integration
  • E-Business and web solutions
  • Package evaluation, selection, customization, deployment, integration and ongoing management

CRM Solutions Offered

  • SAP CRM Make intelligent business decisions with comprehensive CRM solutions from SAP.
  • ISU CRM Empowers your employees to boost sales, satisfaction, and service with automated CRM.